Alternative Dispute Resolution
In case of contentious you can appeal to:
CICAP | Centro de Informação de Consumo e Arbitragem do Porto
Rua Damião de Góis nº 31, loja 6, 4050-225 Porto
tel.: +351 22 550 83 49 | fax: +351 22 502 61 09
e-mail: cicap@cicap.pt | web: www.cicap.pt
For further information consult the Consumer Portal here.